These Terms and Conditions (hereinafter referred to as the “Terms”) of KnowYourData s.r.o. (hereinafter referred to as the “Operator” or “We”) governed, in accordance with Section 1751(1) of Act No. 89/2012 Coll., the Civil Code, the mutual rights and obligations between you, as a user of the PactusAI application (hereinafter referred to as the “User” or “You”), and us as the Operator, arising in connection with or based on the contract concluded through the PactusAI application, which provides document analysis software.
The PactusAI application enables automated document processing using artificial intelligence and machine learning, and is accessible at: https://pactus.ai
1.1 In these Terms, the following definitions apply:
“Contract” – the agreement concluded between the User and the Operator for the provision of a license to use PactusAI; these Terms are an integral part of the Contract.
“License” – a non-exclusive, time-limited license to use PactusAI to the extent and under the conditions specified in the Contract.
“User Account” – a secure section of the PactusAI application accessible after login, allowing the User to access paid features.
“Login Credentials” – a combination of email and password selected during registration or via third-party login.
“Subscription” – free or paid user interface variants, differing in the scope and performance of PactusAI’s functionality.
“Input Data” – instructions, texts, or files provided by the User to improve the accuracy of Output Data generated by PactusAI.
“Output Data” – results generated by the PactusAI application based on the Input Data provided by the User.
“PactusAI Application” – the web interface through which the User operates and accesses the functionality of PactusAI based on the chosen subscription plan.
2.1 Displaying the “Register” button constitutes an offer by the Operator to enter into the Contract.
2.2 By clicking “Register,” the User accepts the offer, and the Contract is concluded.
2.3 By checking the box confirming agreement with the Terms and Privacy Policy, the User confirms that they have read and agree to these Terms.
3.1 The Operator grants the User a license to use the currently available version of PactusAI within the scope of the chosen Subscription.
3.2 The User undertakes to act lawfully and in accordance with applicable legal regulations.
3.3 Reverse engineering, illegal scraping, or reverse compiling of the PactusAI application for the development of competing services or other misuse is prohibited.
3.4 The Operator reserves the right to modify or disable the PactusAI application temporarily or permanently with prior notice; in such case, the User will receive a proportional refund.
4.1 The Subscription fee (“Fee”) is specified in the user interface and is payable in advance for each billing period. A billing period is defined as one calendar month.
4.2 If the Fee is not paid, the Operator may terminate the Contract.
4.3 Payments are considered made once credited to the Operator’s bank account.
4.4 Failure to pay or breach of the Terms may result in restricted access to the User Account.
4.5 The User may change or cancel their Subscription at the end of a billing period.
4.6 Price changes will apply to the next billing period. Any difference in cost due to a change in pricing plan will be paid by the User at the start of the next billing period.
4.7 The User shall provide valid billing information and agrees to recurring payments for each billing period until they choose to terminate the Contract.
4.8 The Contract may be terminated by the User by sending a notice of termination electronically to: info@pactus.ai. If the termination is received after payment for the next billing period, the License will remain valid until the end of that paid period.
4.9 Creating multiple free accounts without prior agreement with the Operator is not permitted.
5.1 The User may provide Input Data and receive Output Data from PactusAI.
5.2 Input Data must not contain protected or sensitive personal information without the data subject’s explicit consent.
5.3 The User is responsible for the legality of the provided Input Data.
5.4 The Operator disclaims any copyright over Output Data provided under paid Subscription.
5.5 Data is not used for further development of the PactusAI application.
5.6 Output may be similar across different users.
5.7 PactusAI is provided as an experimental service aimed at accelerating and streamlining work. It may generate inaccurate results that must be verified by human review. PactusAI is not liable for errors caused by the Application. The Operator urges the User to have every output checked by a human.
6.1 A User who is not a consumer waives, to the maximum extent permitted by law, any claim for damages except in cases of gross negligence.
6.2 The total liability of the Operator shall not exceed the amount paid by the User.
6.3 PactusAI is provided without warranties, and the Operator disclaims all possible guarantees to the extent permitted by law.
7.1 The Operator guarantees technical measures for the protection of personal data. More details can be found in the Privacy Policy at www.pactus.ai.
7.2 Full details are set out in the Privacy Policy on the PactusAI website.
8.1 Automated data extraction from the PactusAI database is prohibited.
8.2 Data uploaded by the User becomes part of the database without entitlement to compensation.
9.1 The Operator may amend the Terms with reasonable advance notice.
9.2 Users will be informed of changes via email or upon login.
9.3 The User may reject the changes within one month and terminate the Contract.
9.4 Upon renewal or change of Subscription, the version of the Terms effective at that time applies.
10.1 Special rights under the Civil Code apply to consumers.
10.2 Contact email: support@pactus.ai
10.3 The Subscription price includes VAT.
10.4 The License becomes active automatically after payment.
10.5 Consumers have the right to withdraw from the Contract within 14 days without giving a reason.
10.6 Contract records are accessible in the User Account.
10.7 The Operator complies with Czech legal regulations.
11.1 PactusAI is not a lawyer or a law firm.
11.2 It provides informational and analytical software only. The quality of results depends directly on the quality of the User’s input. Results are experimental and must be verified by a qualified legal professional.
12.1 The invalidity of individual provisions does not invalidate the rest of the provisions.
12.2 The Terms and the Contract constitute the complete agreement.
12.3 User feedback may be used by the Operator without entitlement to compensation.
These Terms are governed by the laws of the Czech Republic.
14.1 The Operator prefers out-of-court dispute resolution.
14.2 Non-compliance may be resolved by courts of the Czech Republic based on the Operator’s registered office.
Effective date: These Terms take effect on July 8, 2025